jebuzz Terms and Conditions
Please read these terms carefully before using the jebuzz platform — by using our services you agree to these rules.
Account and Eligibility
Only persons aged 21 or above may create an account. Each user may have only one account.
Payments and Withdrawals
Minimum deposit is ৳300 and minimum withdrawal is ৳500. Withdrawals are generally processed within 15 minutes to 2 hours.
Bonus Policy
Welcome bonus up to 100% up to ৳15,000, with a 15x wagering requirement. Please read the full bonus terms.
Security and Privacy
Your information and funds are kept secure through SSL encryption and strict security policies.
1. General Terms
1.1 Scope of Agreement
These terms and conditions form a legal agreement between users of the jebuzz platform (website, mobile version and all related services) and jebuzz. These terms and conditions, together with the Privacy Policy and Responsible Gaming Policy, form a complete agreement.
By using any jebuzz service you confirm that you have read, understood and fully accepted these terms and conditions. If you do not agree with any part of these terms, you are requested to refrain from using this platform.
1.2 Changes to Terms
jebuzz reserves the right to change, amend or update these terms and conditions at any time. Any changes will be published on this page and the "Last Updated" date will be changed. Continued use of the platform after changes will be considered acceptance of the new terms.
1.3 Applicable Law
jebuzz operates as a safe and reliable platform. Users are solely responsible for using the platform in compliance with the applicable laws of their own country.
2. Account Registration and Eligibility
2.1 Registration Eligibility
The following conditions must be met to create an account and use the jebuzz platform:
- You must be at least 21 years of age (for 21+ only).
- You must be a capable adult who can legally enter into a contract.
- The information you provide must be accurate, complete and up to date.
- You may have only one active account.
- You must operate the account in your own name and for your own benefit.
2.2 Prohibited Use
Creating or using an account is strictly prohibited in the following cases:
- Creating an account by persons under 21 years of age.
- Registering with false or fabricated information.
- Creating or operating multiple accounts.
- Creating an account using another person's identity.
- Transferring or selling an account to anyone else.
- Accessing the platform using automated bots or scripts.
2.3 Identity Verification (KYC)
jebuzz may request additional documents for identity verification at any time. Completing identity verification before processing withdrawals may be mandatory. jebuzz reserves the right to temporarily suspend an account if verification is not completed.
2.4 Account Security
You are fully responsible for keeping your account password and login details secure. If you notice any unauthorized access or suspicious activity on your account, inform our support team immediately.
3. Deposit and Withdrawal Policy
3.1 Deposit Methods and Limits
jebuzz supports the major mobile financial services in Bangladesh. The table below shows deposit and withdrawal information:
| Payment Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳300 | ৳500 | 15 minutes – 2 hours |
| Nagad | ৳300 | ৳500 | 15 minutes – 2 hours |
| Rocket | ৳300 | ৳500 | 15 minutes – 2 hours |
| Upay | ৳300 | ৳500 | 15 minutes – 2 hours |
3.2 Deposit Terms
- Each deposit transaction must be made from your own registered payment account.
- Use of third-party payment methods or accounts is strictly prohibited.
- The deposited amount will be added directly to your jebuzz wallet.
- If a deposit is delayed due to a technical error, please notify the support team.
3.3 Withdrawal Terms
The following conditions must be met for withdrawal processing:
- Account identity verification must be completed before withdrawal.
- The withdrawal amount will be sent only to your registered payment method.
- Wagering requirements must be met for winnings from bonuses.
- jebuzz may hold withdrawals in cases of unusual or suspicious activity.
- Withdrawals will not be processed during an ongoing investigation.
4. Bonuses and Promotional Offers
4.1 Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to ৳15,000. A 15x wagering requirement must be met for this bonus.
Welcome Bonus Example
| Deposit Amount | Bonus Amount | Total Balance | Wagering (15x) |
|---|---|---|---|
| ৳1,000 | ৳1,000 | ৳2,000 | ৳15,000 |
| ৳32,000 | ৳15,000 | ৳47,000 | ৳2,25,000 |
4.2 General Bonus Terms
- Each bonus offer may be claimed only once.
- The minimum deposit amount to claim a bonus is ৳300.
- Withdrawals are not permitted before the wagering requirement is met.
- A bonus may only be usable in specific game categories.
- Bonus balance is not transferable.
- Claiming bonuses through multiple accounts is strictly prohibited.
- Accounts may be cancelled in cases of bonus abuse.
4.3 VIP Program
The jebuzz VIP program has three tiers. A weekly cashback benefit is available at each tier:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.8% weekly cashback.
Your VIP tier is determined based on your regular activity and participation on the platform. Regular and active participation is required to move to a higher tier.
5. Gameplay and Betting Rules
5.1 General Gaming Rules
Slot games, live casino, sports betting and many other types of games are available on the jebuzz platform. Each game has its own rules and reading them before starting a game is required.
- Once a bet is confirmed it cannot be cancelled.
- If a round is interrupted due to a technical error, jebuzz will settle it according to previously established rules.
- jebuzz regularly reviews game records to ensure fair play.
- jebuzz reserves the right to void related winnings if a technical error is detected in any game.
5.2 Prohibited Activities
- Using unauthorized software or tools on the game or system.
- Attempting to claim bonus benefits through multiple accounts.
- Colluding with other players to gain an unfair advantage.
- Money laundering or any illegal financial activity.
- Attempting to hack or carry out cyber attacks on the jebuzz system.
- Using automated betting software or bots.
5.3 Dispute Resolution
If there is a dispute regarding the result of any game or bet, our support team must be notified within 72 hours. jebuzz will review the game logs and issue a decision, which will be considered final.
6. Personal Information and Privacy
jebuzz gives the highest importance to the protection of your personal information. In addition to these terms and conditions, please read our full Privacy Policy.
6.1 Data Collection and Use
- Information required for registration and verification is collected.
- Transaction and gaming history is retained to ensure security and fairness.
- Your information is not sold or shared with third parties without authorization.
- Information may need to be provided at the request of authorities due to legal obligations.
6.2 Data Security
jebuzz uses advanced SSL encryption technology to keep your information and financial transactions secure. Our servers undergo regular security audits.
6.3 Cookies Policy
The jebuzz website uses cookies to improve your experience and analyze site performance. By using the site you are considered to have given consent to the use of cookies.
7. Responsible Gaming
jebuzz gives the highest priority to responsible gaming. We believe that gaming is an entertainment activity — it is not a source of income and is not a solution to financial problems.
Responsible Gaming Guidelines
- Bet within your means — only use money you can afford to lose.
- Do not treat gaming as a means of livelihood.
- Avoid placing bets driven by emotion.
- Take regular breaks and set time limits.
- Set up self-exclusion or deposit limits if needed.
To learn more about responsible gaming, visit our Responsible Gaming page.
8. Account Suspension & Closure
8.1 Closure by User
You can request to close your account at any time by contacting our support team. It is advised to withdraw any available balance before closing the account.
8.2 Suspension or Closure by jebuzz
jebuzz may suspend or close an account without prior notice for the following reasons:
- Any violation of these terms and conditions.
- Suspicion of fraudulent or money laundering activity.
- Registration with false information or failure to complete verification.
- Operating multiple accounts.
- Harassment of other users or staff.
8.3 Balance Refund
Any valid balance (excluding bonuses) at the time of account closure will be returned to the user, unless fraud or rule violations are proven during investigation.
9. Limitation of Liability
jebuzz always strives to provide a reliable and secure service. However, jebuzz is not liable in the following situations:
- If a game or transaction is interrupted due to loss of internet connection.
- If loss occurs due to issues with the user's device or software.
- Due to delays or errors by a third-party payment provider.
- If account credentials are compromised due to the user's own negligence.
- For indirect losses arising from unexpected technical failures.
10. Contact & Support
If you have any questions, concerns, or complaints regarding these terms and conditions, please contact us. Our support team is available in Bengali 24 hours a day, 7 days a week to assist you.
Live Chat
Get instant support directly in Bengali via live chat. Our trained team is available 24/7.
Email Support
For detailed inquiries, email us:
[email protected]